SHIPPING POLICY

Thank you for choosing TailSpin. Our Shipping Policy outlines the details and procedures related to the shipment of our products. Please read this policy carefully to understand how we handle shipping and delivery.

  1. Order Processing: a. Orders are typically processed within 2 weeks of receiving payment and order confirmation due to high demand. Processing times may vary based on product availability, special requests, or during peak seasons.

  2. Shipping Methods: We offer several shipping methods, including standard, expedited, and express shipping. The available shipping options and associated costs will be presented during the checkout process.

  3. Shipping Addresses: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.

  4. Delivery Times: Delivery times vary depending on the selected shipping method and the destination. Estimated delivery times will be provided during the checkout process. Please note that these are estimates, and actual delivery times may vary.

  5. Shipping Costs: Shipping costs are calculated based on the selected shipping method, package weight, and destination. Any additional charges, such as customs duties or taxes, are the responsibility of the customer.

  6. Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number through our website or the courier's tracking service.

  7. International Shipping: We offer international shipping to select countries. International shipping rates and delivery times vary based on the destination. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

  8. Shipping Delays: TailSpin is not liable for shipping delays caused by external factors such as weather, natural disasters, or carrier issues. In the event of a significant delay, we will make every effort to communicate updates and provide assistance.

  9. Lost or Damaged Packages: In the rare event that a package is lost or damaged during transit, please contact our customer service team at info@shoptailspin.com for assistance.

  10. Returns Due to Shipping Issues: a. If a shipment is returned to us due to an incorrect address or non-delivery, additional shipping charges may apply for reshipment.

  11. Contact Us: a. If you have any questions or concerns about our Shipping Policy, please contact us at info@shoptailspin.com

By placing an order with TailSpin , you agree to the terms outlined in this Shipping Policy. We appreciate your business and are committed to providing you with a smooth and efficient shopping experience.